Orders usually ship the same, or next business day. You will be notified via e-mail as soon as your order ships.
Please view our UPS Ground Map for estimated shipping time. If you select USPS your order will generally take the same amount of time in transit. If you want to make sure you get your order by a certain date please use UPS Time & Cost Calculator.
Once your order is shipped you will recieve an e-mail from the shipping company (UPS, FedEx, or USPS). These e-mails will occasionally find their way into your spam folder so please check your spam! You can also call us toll free at (888)-546-6176 or for international callers (503)-738-2061, or use our Contact Us page and we will get back to you via e-mail.
If you have a tracking number please see below to find out what shipping method your order was shipped with, then visit the shipping services website to track your package.
Yes, you may change your order once it has been submitted. Please call or e-mail us right away to make any changes as we process orders quickly. Once your order has shipped we will not be able to make changes to the items in the order, however, we may be able to make address corrections.
Returns are easy! Just fill out our Returns Form, and ship your order back to us in new/unused condition.
Once we receive your returned order it usually takes us 1-3 business days to process your refund.
Exchanges are easy! Just fill our or Exchange Form, and ship your order back to us in new/unused condition.
We are here to answer your calls 9am to 6pm Monday through Friday. Call us toll free at (888)-546-6176 or for international callers (503)-738-2061, or use our Contact Us page and we will get back to you via e-mail.
At Cleanline Surf we specialize in wetsuit fitting. We strongly urge you to call us for fitting advice if you have never tried on the brand of wetsuit you are buying or are unsure about what size you may need. We do have Size Charts available, but please take these with a grain of salt. For the perfect fit the first time, please call and speak with Josh or Jason. Together they have over 50 years of wetsuit fitting experience.
If your order did not qualify for free shipping it may be because...
1. Your order total was under $75
2. You are shipping somewhere outside of the Continental US.
3. You have ordered one of our OVERSIZED items that is too large to qualify for our free shipping offer.