Customer Comments [1 2 3 4]

My birthday and Christmas came early last Sunday at Cleanline Seaside! Store Mgr. Dave found my dream 9'6''woody (Wingnut model) and a slick brand-new 8'6''Robert August model. They are awsome!! Yes, I had to get both of them since Dave worked out such a great deal for me. It is always our joy to shop at Cleanline because of the wonderful and knowledgeable staff working there and the quality of the product they carry. I am "forever stoked" with Cleanline. The Shimadas in Portland

Dear Josh,
Amanda and I were in last Tuesday and bought two Hotline Airfighter wet suits from you. I just wanted to let you know how appreciative we were for your kindness, customer service and exceptional expertise. After we got home, we immediately went in the waves and stayed there for the rest of our vacation as long as we could. But we never got out because we were cold, we got out because we were exhausted. Being able to swim and boogie board in the ocean has totally changed the way we will spend time at the coast.

As you may recall, I'm very heavy and I must admit that I was afraid of being treated poorly and not finding a suit. Neither my wife or I have ever bought a wet suit and didn't know the first thing to ask. You made us feel welcomed from the start and didn't bat an eye at my size. You steered us away from making a poor choice and sold us just what we needed. You asked your staff to give us "the red carpet treatment" at the Cannon Beach store when we needed to go there to get my suit. They were wonderful and very helpful. Amanda went back the next day and bought some H20 booties there as well.

My father who just retired wants a suit and I have told him the only place he should go is to your store. I will make sure to do the same with everyone who asks about our suits. Again thank you so much for being there for the older surf lovers of the world. You have opened a whole new world for us and we will never forget it. We plan to be Cleanline Surf customers for ever more!

Sincerely and with deep apreciation.

Dan and Amanda Kincaid-Kass Olympia, WA (Rockaway, OR)

Dear Dan O. and The Cleanline Crew,

Many thanks for a job well done. As a surfer new to the New England area, I had to purchase some cold water gear. When all the local shops were out of 7mm booties, you guys had what I needed and got it to me before a (hopefully) great weekend swell. If more e-shops could do what you do, they might succeed!

Thanks again for the great service, the excellent advice, and the free cold water surf wax! What a nice touch! Next time I need something, I'm pointing my browser to Cleanline!

Sincerely,
Corbin Meek

Hi there folks,
I just wanted you to know that I received the Spy Scoops shades you sent just in time to take them with me to India tomorrow. Great job in making it happen. You made a customer for life 4 sure.

Hang in there with the great service,
Bill

Aloha:
I am a long time (40+ years) Malibu surfer. Recently I had a gear problem, it doesn't even matter what gear or what the problem was, I went to my local surf shops (Becker, Malibu Ocean Sport, ValSurf) where I have spend thousands of dollars over the years and suffice it to say they could not be bothered. "Sorry Bro, can't help you".

Then I found Cleanline Surf Shop on the web, and sight unseen they stepped right up. Turns out they are in Oregon! I shipped them my problem....solved. I may never even meet them but they deserve a good word.

So, Mahalo to Angie and the Cleanline Crew,

Rick Miller
Malibu

Dear Cleanline staff,

I just wanted to let you all know how pleased I was with your service. I had never bought anything online before and was a bit uneasy about it. When I ordered my wetsuit from you I received a conformation right away in my email and a second conformation a day later. I was curious about how long it would take, expecting anything up to 6 months, so I wrote a e mail to you and received one back the same day telling me that it had already been shipped and I should expect it in a few days. You even gave me the tracking number so I could check on it with UPS. When it arrived it was in perfect condition and the right size. So, anyway I wanted to let you all know how happy I was and I will be doing all of my online surf ordering through you. I will also be telling my friends about you and how good your service is. Thank you.

Chris Flom

Just a quick note to the boss.. Yesterday, a friend and I made a major purchase at your shop, ie: wet-suits, booties, gloves, board bags and a stick. Your employee, Jason, was totally cool, providing us with the most excellent service! Thanks a million! We will definately be back. I have surfed for 26 years and have been to a lot of shops and yours rates up at the top! Clean line is were it's at!
Thanks again.
Gamez

Hi Josh,
Please share these comments with you shaper and staff. A couple of notes regarding my Hammer 6' VFG kiteboard (orange to yellow fade).

I first of all would like to compliment you and your shaper on the finish and appearance of the board. Lines are clean, color is great, glass work looks nice, overall a super-cool looking board. The attention to detail shows, and I really appreciate it.

Now the real test. The board rides even better than it looks. It jumps onto a plane and feels very fun and slashy. The difference between this board ad my 7' board is amazing. It is like going from a sailboard to a skateboard. It feels like there is nothing on my feet.

I wish I had more skill to really give you some input on ripping upwind ability and landing huge jumps, but for now I am just having a lot of fun and taking my lumps here and there.

Keep up the good work, and make sure you let me know when cool new stuff is available.

Thanks for your great service!!

Matt Bartell Minneapolis, MN.

Dear Cleanline,
Thanks a lot for all your help with my Burton merchandise. I really appreciate the great service.

Thanks again,

Terra Cloyes

I recently purchased an 8' Hammer board and wanted you to all know I love it!!! It has much more "float" and is more suited to my weight than my last board. Even better than the board was the service I received at Cleanline. I look forward to purchasing more STUFF from Cleanline in the future.

Thanks,

Dwayne Schell

Josh, Sydney et al:
I just received my order! The suit fits like second skin! Wow! What an exciting adventure getting into and out of it! They should print a photographic brochure just to show how to wear it and not! Not to worry! I've been in and out of it with no injuries to either myself or the suit! Everything else fits perfectly also! Thank you for your prompt service!

Ken

I want to thank Cleanline Surf for my awesome Uggs! I live in NJ, and these shoes are impossible to find in any local stores/malls. I even tried all of the popular shoe websites, and they were all sold out too! I was at a lost until I found Cleanlinesurf.com! The customer service was excellent and they have such an easy website! I will definitely refer all of my friends to this site for Uggs! Thanks Cleanline!!

I just wanted to drop you all a quick note to thank you for the wonderful service.  My boots arrived December 21, gift wrapped for Christmas even though I did not specifically request it. It was great to have a little pre-Christmas present waiting for me on my doorstep. When I opened the box there was a handwritten note telling me to enjoy my new Uggs and thanking me for my order. In addition, there were a few pieces of candy thrown in. This is absolutely the best service and attention I have ever gotten from a store. I am a religious online shopper and I NEVER get this kind of treatment from the other stores I frequent. Thanks again. Ordering from you guys made me feel special!

I am emailing you to let you know how happy I am with your company. That was very kind of you to call and let me know why the order was processed, many companies would never take such time to do so. I appreciated it so much, although it was unexpected. I also thought it was rad that you sent everything so quickly. I really liked that you personalized my order with a note and sweets. I bought the sunglasses and watch for my fiance and I know he is going to be stoked to receive them. I am very impressed with your company and I will pass on the good word. Thanks again.

Sincerely, Natalie

Comments [1 2 3 4]