Customer Comments [1 2 3 4]

Hey! I ordered a bodyglove wetsuit from you all, and I just wanted to drop you a line and tell you how great your company is! I can't believe the deal I got on the suit, and the shipping was free also!!! In the box I got a ton of cool stuff, like a Da Kine catalog, stickers, candy, Rip Curl poster! You can be sure that I'm telling all of my friends about cleanlinesurf.com!! I look forward to buying more stuff from you all in the future! Thanks!

Jared Watts

Beth, I received the watch today....right on time. I want to comment that I Have ordered from you guys before.... You have awesome customer service! I Appreciate the prompt replies and quick shipments! Ya'll are the best! I love You Cleanlinesurf! And what is this??? No tax and free shipping??? Awesome! You Guys rock!!!!!!!!!!!!! I'm ecstatic! Thanks a bunches,

Kim Layton, Utah

Hello everyone there at Cleanline. My name is Will McClain and I recently ordered a Rip Curl watch from you guys. At first I didn't really like the band, but now I love it. I just wanted to say that you guys really were cool for sending the letter and the stickers and stuff. I was really surprised that you guys value your customers so much. Obviously you must have many repeat customers. I am letting all of my friends know about your site and I want to thank you again for taking care of my needs. Feel free to add me to your mailing lists.

One hell of a satisfied customer,

Will McClain

Hey Jason and Beth.
Just a quick note to thank you guys for the great service. The new Ripcurl Slickskin suit's awesome. Right size and everything. Thanks Jason for organizing the 1 day shipping. I'm glad I bought the suit from you guys. There wasn't a great selection in New Jersey for 4/3 suits, [believe me we went to almost every store there..] so I was relieved and glad I went Cleanlines' way. I'll definitely do it again. I'll need a hood in the Fall so keep them stocked up..

Thanks again.
Wayne Prins [Satisfied customer]

I got it guys!!!!!!!!!!! Awesome I really appreciate the service and the extra goodies inside. This is truly what I expect from a surfline....I mean Cleanline shop!!! This is the standard of service .....keep what you got .

Regards,

Major Mike Donnelly
American forces network-Europe
US Army

Hey Guys -
About two months ago I purchased a wetsuit from you online. I bought a Rip Curl Ultimate Elasto based entirely on a long and detailed conversation I had on the phone with one of your staff. I just wanted to let you know the wetsuit is outstanding. I am able to stay warm even in waters as low as 42 degrees and have lots of range of movement in my arms and legs. More important than the wetsuit however, I appreciate the time and thoughtful advice provided to me by your staff and I enjoyed the little extras you threw into the shipping box with my wetsuit (wax, candy, mags).

In an era of fast food, 30 second sound bites, and impersonal service in Old Navy mega stores, the customer service you provided was refreshing and of immeasurable value to me. I have absolutely no doubt that I purchased the perfect wetsuit for my needs and that is a terrific feeling. The staff person who helped me took the time to listen to my circumstances and then lay out the various options in a professional manner providing me with.

Sean

Hi Jason & Team,
Just wanted to say thank you from Cali for saving us in a tight spot - We had banked on having no problems finding our son the "Rover" watch, by Nixon at the last minute for a special occasion. Much to our surprise, no one in Cal had it in stock. We were so disappointed! Not only did our internet search find us Cleanlinesurf, but in addition to you having it in stock, imagine our surprise at the price not being marked up two-fold, no shipping , and you accommodating our urgent request!

In the day and age of excellent customer service being once again a rarity- you guys are exceptional. We have bookmarked your page and will definitely refer you to others! Thanks for helping us make our 15 year old son very happy on "Love Day".

Warm Regards,
Lisa Meyer < Rob Zeigler

Hey Cleanline Crew,
I got my suit yesterday, which made it much easier to get in the water for dawn patrol this morning. Too bad the waves were so small.

Anyway, the only surprise with my purchase was how well everything went. The suit got here faster than I expected and there were no hidden costs. I also appreciated all the extras you threw in the box, especially the chocolate. BTW, what is the blue thing in that tube?

I guess I anticipated the worst, based on past experience with small businesses, but you guys really give me a good reason to keep looking for those great out of town deals. I would never have guessed that I would be getting my surf gear from Oregon instead of at one of the many local surf shops.

Great doing business with you guys and I look forward to doing more. I'll keep dropping in.

Thanks,

Jason,
Rec'd the commando kit first thing this AM. Had the lenses in - in 2 min.Loved the shirt, expect to hear from Drew (my 14 year old son). Please put him on your e-mail list.Candy and stickers were a nice touch, I'm sure you'll sell Drew a skim board!It's unusual to find someone who does what he says over the internet!
Good Job.

Cleanline,
Got my board, and I am pretty impressed with the way my transaction was handled, 14 yrs I've been skating surfing and snowboarding, that means ive spent damn near every spare dollar in some kind of boardshop, and you guys make a brother nostalgic w/ the free stickers and stuff. It's that home-town boardshop feel I grew up around and havent seen since that makes me want to turn.

On my bros to your shop. The service and the value is right on. Free shipping ? No tax? Who does that??!!! You have got the goods and I'll spread that word like the gospel, cause of the way i was treated. Much respect- and keep that oregon flavor fresh.

Cyrus Green

Comments [1 2 3 4]